Scope: these conditions apply to browsing the site, requesting quotes, contracting manufacturing and installation services, and all subsequent communication related to the agreed project.

Commitment: we commit to offering products that comply with the agreed specifications, to meeting the agreed deadlines and to providing a close after-sales service, as has characterized us since our beginnings.

Validity: the terms published here remain in force while the user browses the site or maintains a contractual relationship with us. Any modification will be communicated by publishing it on this page.

This website and the services offered here are provided by Caixilharia Blanco, with registered office at Estrada Nacional 8 N12, 2460-349 Alcobaça, Leiria, Portugal. Our contact details are:

Phone: +351 913 893 333
Email: info@caixilhariablanco.pt
Activity: manufacture, sale and installation of PVC carpentry, shutters, blinds, mosquito nets, motorizations and automatic gates.

Access to this website is free of charge. The user commits to using it in accordance with the law, good faith and public order. The following is expressly prohibited:

Misuse: using the site for unlawful activities, sending defamatory content, introducing viruses or any malicious code, attempting to breach the security systems or interfere with the normal operation of the platform.

Impersonation: posing as another person, company or entity when filling out contact forms or quote requests, as well as providing false or inaccurate information.

Unauthorized reproduction: copying, modifying, distributing or commercially exploiting the contents of the site (texts, images, plans, videos or designs) without express written authorization from Caixilharia Blanco.

Our website is informative and commercial in nature. Product images, descriptions and specifications are indicative: each installation is custom-made and requires a prior technical visit to take measurements, inspect the site and issue a quote tailored to the specific features of your project.

Quotes: the quotes provided are valid for 30 days from their date of issue, unless otherwise indicated in writing. Once this period has elapsed, they may be revised depending on changes in materials or market conditions.

Acceptance of the quote: the formal acceptance of the quote, together with the agreed advance payment, marks the beginning of the contractual relationship. From that moment on, we order the materials and schedule manufacturing and installation.

Delivery times: the times indicated are realistic estimates based on the availability of materials and workload. Minor adjustments may occur due to logistical reasons beyond our control, and will be communicated in advance.

Prices: all prices are expressed in euros and include the applicable VAT in accordance with Portuguese legislation, unless otherwise indicated. The quote details materials, labor and installation for total transparency.

Payment methods: we accept bank transfer, cash and other previously agreed means. We usually request an advance payment when confirming the order and the remaining balance upon completion of the installation.

Product warranty: the Salamander PVC windows, doors and profiles we manufacture come with the manufacturer's official warranty. The automation systems installed (Somfy, CAME, FAAC) include the official warranty of each brand under its own conditions.

Installation warranty: we are liable for installation defects attributable to our team during the periods established by Portuguese consumer legislation. Any incident must be reported in writing, indicating the details of the problem.

We work under clear principles from the very first contact with the client:

Quote with no commitment: we study your project and provide you with a detailed quote at no cost or obligation to accept.

Official warranty: we work with leading brands such as Salamander, Somfy, CAME and FAAC, backed by the manufacturer's official warranty.

Qualified installation: our own team of technicians and installers carries out the work, without subcontractors, guaranteeing the final result.

After-sales service: we remain by your side after the installation, attending to queries, adjustments and maintenance.

Intellectual property: all the contents of the site (logo, brand, texts, photographs, plans, designs and software) are the property of Caixilharia Blanco or of their respective owners, and are protected by Portuguese and European intellectual and industrial property law. Their total or partial reproduction without prior and express consent is prohibited.

External links: this site may contain links to third-party pages (partners, manufacturers, social networks). We are not responsible for the content, policies or practices of those external sites, which are accessed under the sole responsibility of the user.

Limitation of liability: we do everything possible to keep the information on the site up to date and free of errors. However, we do not guarantee the complete absence of interruptions, inaccuracies or omissions, nor are we responsible for damages arising from decisions made solely on the basis of the information published here without a prior technical consultation.

These terms and conditions are governed by Portuguese law. For the resolution of any dispute arising from the use of the website or the contracting of our services, the parties submit to the competent courts of the district of Leiria, unless consumer regulations impose a different jurisdiction.

For consumers, we remind you of the existence of alternative dispute resolution mechanisms, in accordance with Law No. 144/2015, including the consumer arbitration centers available in Portugal, as well as the European online dispute resolution platform accessible at ec.europa.eu/consumers/odr.

Our team is available to clarify any point of these conditions. You can contact us through the following means:

Email: info@caixilhariablanco.pt, we will reply as soon as possible.

Address: Estrada Nacional 8 N12, 2460-349 Alcobaça, Leiria, Portugal.

Phone: +351 913 893 333 during business hours from Monday to Friday.