No, completely free and with no obligation. Both the preliminary quote and the technical visit for measurements are entirely free. During the visit, our technician takes precise measurements with laser equipment, presents physical samples of colors and finishes, answers all your questions and provides personalized technical recommendations. You only pay when you decide to hire our services and are fully satisfied with the proposal presented. You can request quotes for several services at no cost or obligation.

Our main service area includes Alcobaça, Leiria, Marinha Grande, Nazaré, Caldas da Rainha and Batalha with no travel cost. In these locations we guarantee a technical visit within 24-48h and priority installation. We also attend requests in nearby locations within a 50km radius with a possible travel cost depending on distance (generally €20-50). For more distant projects or larger volumes, consult us and we will evaluate the feasibility with no obligation.

We accept multiple payment methods for your convenience:

• Bank transfer: With a 3% discount on full advance payment
• MB Way: Secure instant payment
• Multibanco: Payment reference
• Check: We accept bank checks
• Credit/debit card: Visa, Mastercard at our office
• Financing: Through partner banking institutions

Typical payment schedule: 40% deposit upon approving the quote, 40% when the installation starts, 20% final after verifying full customer satisfaction.

Yes, we offer financing options for projects above €1,000. We work with banking institutions that offer advantageous terms:

• Projects €1,000-€5,000: up to 24 months interest-free (APR 0%)
• Projects over €5,000: up to 60 months with preferential rates
• Fast approval (24-48h) with minimal documentation
• No down payment in most cases

Consult us and we will present the best options tailored to your budget. Approval depends on the financial institution's assessment.

Yes, it is included in our full service. We take care of properly removing and disposing of old windows, gates or blinds in compliance with environmental regulations. We leave the space completely clean, collect all debris and perform a final cleaning. We also carry out minor masonry finishes if necessary (plastering, frame painting) to ensure a flawless result ready to use. The cost is included in the final quote with no surprises.

Step-by-step installation process:

1. Preparation (30 min/window): Protection of furniture and floors, careful disassembly of the old window and cleaning of the opening.
2. Installation (1-2h/window): Placement of the frame with perfect leveling, mechanical fixing with expansion anchors, installation of the sash and application of insulating polyurethane foam.
3. Finishes (30-45 min/window): Perimeter sealing with professional silicone, masonry touch-ups if needed, final adjustment of hardware and thorough cleaning of the area.

Level of construction work required: minimal if the new windows have similar dimensions. We include small masonry tasks at no extra cost. You can use the windows immediately after installation.

The complete process includes: technical visit (2-3 days after contact, 1-2 hours), project development and quote (3-5 business days), custom manufacturing (2-3 weeks for CNC cutting, heat tempering and preparation of fixings) and professional installation (1-2 days depending on project size). In total, from quote approval to completed installation, the typical timeframe is 3-4 weeks. A standard 6-8 linear meter balcony is installed in 1 working day.

Exterior blinds:

• 1 blind: 2-3 hours
• 3-5 blinds: 4-6 hours
• Full house (8-10): 1-2 days

Motorized ones require an additional 30-45 min per blind for electrical installation and programming. In urgent cases in Alcobaça, installation within 24-48h with in-stock material.

Manufacturing by type:

• Fixed mosquito nets: 5-7 business days
• Roll-up mosquito nets: 7-10 business days
• Pleated / ZIP mosquito nets: 10-14 business days

On-site installation:

• 1-3 mosquito nets: 2-3 hours
• 4-6 mosquito nets: 3-5 hours
• Full house (8-12): 1 full day

Initial response in less than 24 hours. We schedule the technical visit within 2-3 days depending on availability.

Extremely simple maintenance. Tempered glass railings only require periodic cleaning with water and neutral detergent every 2-3 months. For extra shine, you can use ammonia-free glass cleaner. We recommend an annual visual inspection of the fixings and retightening if needed. In areas with high sea exposure, we advise applying a hydrophobic treatment every 2-3 years to ease cleaning. Unlike iron railings, which require periodic repainting or costly anti-corrosion treatments, glass retains its aesthetic properties with minimal maintenance.

Blinds require minimal maintenance:

Exterior blinds:

• Slat cleaning: 2 times/year with water and neutral soap
• Guide lubrication: once a year with silicone spray
• Electric motor inspection: annual (1st year free)
• Box cleaning: every 2-3 years

We offer an annual maintenance contract for motorized blinds: €45/year including inspection, cleaning and adjustments.

Durability: With normal use and basic maintenance, our mosquito nets last between 8-12 years. The aluminum profiles can last more than 15 years.

Recommended maintenance:

• Clean the fabric 2-3 times a year with warm water and neutral soap
• Use a soft brush, never abrasive products
• Let it dry naturally, do not use a dryer
• Lubricate roll-up guides once a year with silicone spray
• Check the fabric tension and adjust if necessary

Extended warranty system:

• Salamander PVC profiles: 1 year against warping, yellowing and breakage
• Hardware and mechanisms: 5 years of perfect operation
• Double glazing: 3 years against loss of tightness
• Installation: 2-year workmanship warranty
• Maintenance: 1 year of free maintenance included

The warranty covers repair or replacement of defective components, labor and travel at no cost. It does not cover damage caused by improper use or lack of maintenance. Salamander has been on the market for over 40 years, guaranteeing the availability of spare parts throughout the product's lifespan.

Complete 5-year warranty. Our warranty covers:

• Tempered glass: against non-accidental breakage, manufacturing defects, loss of transparency
• Aluminum/stainless steel profiles: against corrosion, warping, peeling of the lacquer
• Fixings and hardware: against breakage, corrosion and loosening
• Installation: against assembly defects, incorrect leveling and leaks

The warranty does not cover accidental damage (heavy impacts, vandalism) or unauthorized modifications. All our installations include after-sales service and technical support throughout the product's lifespan.

Yes, 100% compliance guaranteed. All our railings strictly comply with Portugal's Regulamento Geral das Edificações Urbanas (RGEU) and the applicable European standards. This includes: minimum height of 1.10m on balconies above 3m, mandatory use of certified safety glass, structural resistance of 300kg/m and a maximum distance of 11cm to the ground. Each installation includes CE certificates for the glass, material technical sheets, structural calculations validated by an engineer and the installer's declaration of conformity.

10mm thickness: Suitable for most standard residential applications (balconies, interior stairs, terraces up to 1.20m high). It fully meets regulations and offers excellent value for money.

12mm thickness: Recommended for large spans between supports, heights above 1.20m, areas with high wind exposure, swimming pools and commercial areas with heavy traffic. Mandatory on self-supporting systems without profiles. The price difference is approximately €30-40/m.

Our technicians assess each project and recommend the optimal thickness considering structural, regulatory and budgetary aspects.

Exterior blinds are superior for sun protection because they block the heat before it enters (approximately 40% reduction). They are recommended for facades with south or west orientation, houses that suffer from excessive heat in summer, and anyone seeking maximum energy savings.

Recommendation: Install exterior blinds on all windows with sun exposure to achieve maximum thermal and energy performance.

It depends on your specific needs:

• Fixed mosquito nets: Ideal for tilt-and-turn or fixed windows that you do not need to open fully. The most economical option.
• Roll-up mosquito nets: Perfect for windows and doors that are used frequently. They retract when you don't need them.
• Pleated mosquito nets: Excellent for sliding doors and large openings. Modern and elegant design.
• ZIP mosquito nets: The best option for maximum effectiveness in windy areas or with many insects.

Our technician will advise you free of charge during the visit to choose the best solution for each opening.